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Hello everybody on this forum! I follow your very helpful forum for months now, and it's really great! Note for administrator, I posted here hoping it's the correct place, but you can redirect the topic where you think it should be, Thx. First of all, I will present myself: My name is Emmanuel Collard, I live in Belgium (I speak french, so be indulgent for my bad english...), I learned to fly on a CT (Supralight), I loved that plane and decided to buy one. I would like to give you the entire story from the order form... till now, and to know if some people here on the forum encontered same problems, and what they think about it. I signed the order form of my CT Supralight (E-12-11-04) on November 2012..., paid the first advance imediatly and the entire bill in february (2013)! The plane had to be delivered in march 2013... after that ... nothing... absolutely nothing... and finally Flight Disign begun to drive us month after month, promising to deliver the plane on june, july, august,... november... The plane was finally available in April 2014!!!... Unbelievable! During all those problems, FD offered some options for free to make me keeping kalm, and after all proposed a bank interest on the 92000€ I gaved them for 1 year. It's not so bad for a story that lasted 18 months ... but that's not the end... From the beginning I was waiting quietly, thinking that when I had received the plane I would be so pleased that I will forget all the bad things (and the time lost), ... it's really not the case... When the aircraft came from Kamenz, a lot of things where wrong, and/or where missing! How is it possible simple things (not made by FD) like the propeller protection, winglets protections and so on where missing... Weight: The plane on the order form should be 303kg (+/- 3% so maximum 312.09 Kg), when I received it, I read on the weight and balance sheet: 318.6 Kg (I'm out of law)! One door is really difficult to close, heating system dosen't work because the knob doesn't stay in its position, and one of the wheel fairing is completely destroyed! (noticed on the delivery sheet in Kamenz, they should send a new one, one month later... no news about it!). The sticks are not in the correct positions and ailerons are not symetrical on the neutral position, an amateur would made it really better!!!, so the plane doesn't fly straight. The paint on the dashboard next to the windshield is cracked (see picture). The pitot tube is not glued in the hole, so I can pull it nearly out of the wing, and it turns in the hole... After some flights, I discovered that the landing gear fairing (between the landing gear and the body) is creased, the new landing gear (in fiberglass) is really smoother and more comfortable but makes the fairing between the landing gear and the body craking (I only made kiss landing, never had any hard ones! (and the plane has only 16 hours of flight). Two weeks ago I also discovered that I haven't got any light on the rudder, on the stab nor on the end of the body, quite strange... And always so many difficulties to have informations or explanations ( don't even think about a solution) from FD!!!! You know, when I decided to purchase a microlight, I did it just like choosing my car, I read a lot, took a lot of informations, and choose the best... Flight Design is one of the biggest microlight maker, it's not cheap but the quality has a price... So I ordered it. BUT, when I purchased my Porsche (which is really more sophisticated and complicated to produce) for nearly the same price than my plane, I received it in time, with everything I purchased, I only paid it on the delivery (not one year before!!!) and everything works!!! Flight design took my money, makes me waiting for 18 months and when I received the aircraft it's just like it was build in a hurry. What is going wrong with Flight Design? Now I'm really disgusted from them, they really take customers for idiots and I'm fed up about them, I think I was, till now really patient and gentle, but it's time to have solutions for everything within the next days. Last thing, if it was a normal market, when I received the plane, I had to refuse it!!! But everything was paid!!!! I didn't had the choice, I had to take it, hoping that they didn't made more critical mistakes during the building process, I'm going to make a real in-depth expertise of the aircraft and take the necessary decisions... So you, who live in the usa (the biggest market for FD), or anywhere else, did you also encontered same problems, I know that your importer is making a big job spreading multiple maintenance points everywhere in the US and perhaps has more power to force FD to be correct, just in time and reactive than here in europe? Here in Europe it seems that we doesn't have a normal market with a normal planes maker... It's a little long, hope that I wasn't too boring but I'm quite lost now and don't know what to do. I'll try to send the pictures of the plane, the landing gear and so on. Best regards and hope some reactions, EC